1 to 2 Weeks
Typical launch window
Includes website form mapping, contact creation rules, and intake pipeline automation testing.
Lead generation & marketing
C Civille
Automatically create new leads in Lawmatics via client information collected on Civille-powered website forms, chatbots, and custom-built sites using the Lawmatics form API.
Certified build path
Data-safe rollout
Go-live support
Partner-grade
Implementation controls
Execution-ready
Rollout playbook
Implementation Proof
From kickoff through post-go-live support
Every Form
Creates a Lawmatics contact
Civille website form submissions push leads into your pipeline with practice area tags.
Automated
Source attribution
Leads from your Civille website carry their page source into Lawmatics reporting.
"Our Civille website generates form submissions around the clock. MHSB connected it to Lawmatics so every submission creates a tagged contact and triggers our intake automation. We stopped manually importing leads from our website."
Need the right implementation path first?
MHSB does more than connect tools. We help law firms choose the right Lawmatics audit, build, and optimization sequence before configuration begins.
Book a Strategy Consultation
Review Civille mapping, workflow impact, QA controls, and rollout priorities with MHSB.
Audit vs Build Guide
Choose whether your firm needs an audit, a scoped build, or a phased combination before implementation starts.
How MHSB Works
See our fixed-fee delivery model for audits, custom builds, QA, training, and launch support.
Lawmatics Implementation FAQ
Get answers on timelines, scope, training, integrations, and ongoing support.
What You Get With This Integration
- Matter and contact created in Lawmatics from information collected from Civille
- Matter form submission and activity timeline entry
- Appointment scheduling
- Capture leads from every touchpoint on your Civille website -- forms, chat, and landing pages -- and funnel them into Lawmatics automatically
- Track which website pages and campaigns generate the most leads by attributing matters to their Civille source
Integration Feature Details
Contact transferring
Civille syncs seamlessly with Lawmatics to transfer over any new leads from your website forms or chat.
Appointment scheduling
Connect your Lawmatics calendar to Civille so that contacts can book a consultation or other meeting, directly from your Civille website, forms, and chat.
Lead source attribution
Every lead that enters Lawmatics through Civille is tagged with its source, including which form or page on your Civille website generated the submission. MHSB configures these tags so you can measure the performance of individual pages and campaigns in Lawmatics reporting.
Partner Implementation Blueprint
Estimated timeline: 2-3 weeks including form creation, API connection with Civille, calendar setup, automation configuration, and multi-form testing.
- 1
Create custom forms in Lawmatics for each Civille website form or chatbot that will send leads. Map the fields to match the data each form collects.
- 2
Copy the API link and field mapping from each Lawmatics form and share them with your Civille account manager so the forms are connected.
- 3
MHSB configures pipeline routing rules in Lawmatics so that leads from each Civille form are placed in the correct practice area pipeline and assigned to the appropriate team member.
- 4
Connect the Lawmatics scheduling calendar to your Civille website so visitors can book consultations directly. MHSB configures confirmation emails and reminder sequences.
- 5
Run test submissions through every Civille form and chatbot. Verify that matters are created with the correct data, routed to the right pipeline, and that automations fire as expected.
QA Checklist
- Submit a test lead through each Civille form and confirm a new matter is created in Lawmatics with all fields populated correctly.
- Test the Civille chatbot and verify the chat transcript appears as a note on the Lawmatics matter.
- Book a test appointment through the Civille website and confirm it appears in the Lawmatics scheduling calendar with a confirmation email sent to the contact.
- Verify that each Civille-sourced matter is tagged with the correct lead source and routed to the intended practice area pipeline.
Common Handoff Risks
- If Civille updates their website templates or form structure, the API connection to Lawmatics may need to be updated. MHSB should be notified when Civille makes changes to the site.
- Multiple forms for different practice areas require separate Lawmatics custom forms and distinct API links. If a new practice area page is added to the Civille site, a corresponding Lawmatics form and routing rule must be created.
- Appointment scheduling requires the Lawmatics calendar to be configured with available time slots. If attorney availability changes, the calendar settings in Lawmatics must be updated or clients may book at unavailable times.
When This Integration Is the Right Fit
- A family law firm uses Civille to build and manage their website. Contact form submissions from the divorce and custody practice area pages create matters in Lawmatics automatically, each routed to the correct attorney's pipeline.
- A personal injury practice runs Google Ads that direct traffic to Civille landing pages. Each landing page has a unique intake form connected to Lawmatics, allowing the firm to track which ad campaigns generate the most signed retainers.
- A multi-practice firm uses Civille's chatbot on their homepage. When a visitor engages with the chatbot and provides contact information, a new matter is created in Lawmatics with the chat transcript. The intake coordinator receives a notification and follows up the same day.
- An estate planning firm connects the Lawmatics scheduling calendar to their Civille website so potential clients can book a consultation directly from the website. The appointment appears in Lawmatics and triggers a confirmation email with office directions and a list of documents to bring.
How This Fits into a Lawmatics Implementation Plan
A strong Civille integration only works when field mapping, workflow ownership, QA, and team training are designed together. MHSB typically scopes this work as part of a Lawmatics audit, implementation project, or post-launch optimization engagement.
MHSB Integration Notes
MHSB Implementation Perspective
MHSB configures and optimizes the Civille + Lawmatics workflow so your intake handoff, matter updates, and follow-up automations stay consistent as your firm scales. Civille builds websites specifically for law firms, and when those websites are connected to Lawmatics, every form submission, chatbot conversation, and scheduled consultation flows directly into your CRM pipeline.
For firms using Civille, the biggest operational improvement is eliminating the manual step between a website interaction and a CRM entry. Without this integration, someone on your team has to check a Civille dashboard, copy the lead information, and enter it into Lawmatics. With the connection in place, that work happens automatically, and MHSB layers on automations that engage the lead before your team even sees the notification.
Source-Aligned Overview
Automatically create new leads in Lawmatics via client information collected on Civille-powered website forms, chatbots, and custom-built sites using the Lawmatics form API.
Supplemental Guidance
By integrating Civille with Lawmatics, you can automatically capture and manage leads generated from Civille’s website forms and chatbot interactions directly in your Lawmatics account. This integration streamlines your intake process by ensuring that each form submission and chat interaction is recorded, allowing for efficient tracking and follow-up with potential clients. This guide will provide step-by-step instructions for setting up the integration and maximizing Civille’s lead-capturing capabilities.
Connecting Your Website to Your Intake Pipeline
The Civille integration uses the Lawmatics custom form API. For each form on your Civille website — contact form, case evaluation, chatbot, or consultation booking — MHSB creates a corresponding form in Lawmatics and connects the two via API. When a visitor submits a form on your website, the data is pushed to Lawmatics and a new matter is created instantly.
This is particularly valuable for firms with multiple practice areas. A family law firm with separate pages for divorce, custody, and adoption can have three different Civille forms, each connected to a dedicated Lawmatics form with its own pipeline routing. The visitor’s experience is seamless, and behind the scenes, the lead lands exactly where it needs to be.
MHSB also connects the Lawmatics scheduling calendar to your Civille website. Visitors can book consultations directly from any page, and the appointment appears in Lawmatics with a confirmation email and reminder sequence already configured.
Setup Focus
Common setup path from supplemental documentation: Connecting Civille.
Integration FAQ
Does Civille work only with websites they build, or can it connect to any site?
Civille is a website and marketing platform specifically for law firms. The Lawmatics integration connects to forms and chatbots on Civille-built websites. If your site is not built on Civille, a different integration may be a better fit.
Can I connect multiple Civille forms to different Lawmatics pipelines?
Yes. MHSB creates a separate Lawmatics custom form for each Civille form, with its own API link and routing rules. This ensures leads from each form enter the correct practice area pipeline.
Does the appointment scheduling sync both ways?
Appointments booked through the Civille website appear in your Lawmatics scheduling calendar. Your Lawmatics calendar availability determines which time slots are shown on the Civille site. If you block time in Lawmatics, it is reflected on the website.
How do I track which Civille pages bring in the most leads?
MHSB configures lead source tags in Lawmatics that identify which Civille form or page generated each matter. You can filter your pipeline and run reports by source to see which pages and campaigns perform best.
Can Civille forms collect information beyond basic contact details?
Yes. Civille forms can include custom fields for case-specific information like date of incident, opposing party, or estimated asset value. MHSB maps these fields to corresponding custom fields in Lawmatics so the data is immediately usable in your pipeline and automations.
What happens if a lead submits the same form twice?
MHSB configures duplicate detection rules in Lawmatics. If a submission matches an existing contact by email or phone number, the new submission is added to the existing matter rather than creating a duplicate. Your intake coordinator is notified of the repeat submission.
Implementation Packages
Choose Your Civille Implementation Path
MHSB can execute this integration as a focused sprint, a production hardening engagement, or a full operating-system rollout.
Civille Launch Sprint
Form-to-contact mapping, practice area tagging, source attribution, and intake automation setup.
Ideal for: Firms with a Civille website connecting form leads to Lawmatics for the first time.
Most Selected
Civille Scale Hardening
Multi-form routing, landing page attribution, and expanded pipeline automation triggers.
Ideal for: Firms running multiple Civille landing pages that need differentiated lead routing.
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