Case management
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CARET Legal

Automatically sync matters from Lawmatics to CARET Legal, eliminating any need for duplicate data entry. Streamline your client intake in Lawmatics and seamlessly transfer matter details upon lead conversion to CARET Legal for efficient case management.

Certified build path
Data-safe rollout
Go-live support
CARET Legal integration visual

Partner-grade

Implementation controls

Execution-ready

Rollout playbook

Implementation Proof

From kickoff through post-go-live support

2 to 4 Weeks

Typical launch window

Includes practice area alignment, attorney field mapping, and per-practice-area pilot conversions.

3 Attorney Roles

In Charge, Billing, Originating

All three CARET Legal attorney fields mapped independently from Lawmatics assignments.

100%

Billing-ready matters at conversion

New cases arrive with attorney assignments and rates so time entry can start immediately.

1 Crosswalk

Practice area mapping document

MHSB builds and maintains the Lawmatics-to-CARET practice area translation table.

"The attorney field mapping alone justified the implementation. Our billing team used to manually assign three different attorney roles on every new matter in CARET Legal. Now it happens at conversion and we start billing the same day the retainer is signed."

Billing Manager, Mid-Size Litigation Firm

What You Get With This Integration

  • Automatic matter creation in CARET Legal upon lead conversion in Lawmatics
  • Manually sync matters or trigger sync with automation
  • Update CARET Legal matters with new info from Lawmatics by initiating a resync
  • Map Lawmatics attorney fields to CARET's In Charge Attorney, Billing Attorney, and Originating Attorney for accurate matter assignment
  • Synchronize intake documents and case notes directly into CARET Legal matter records

Integration Feature Details

Matter Sync

Lawmatics seamlessly integrates with CARET Legal, pushing over matter data upon conversion. This can be done manually or automatically. The matter status then updates in Lawmatics and opens as a new matter in CARET Legal.

Automation Potential

Automatically sync matters when triggered by events like signed agreements or fee payments. Most firms incorporate this into their automated processes, ensuring a seamless sync.

Resync

This integration offers more than a one-time sync. If updates are needed in Lawmatics, simply click the 'Resync' button. This action seamlessly transfers any changes to the corresponding CARET Legal matter.

Custom Field Mapping

Map your Lawmatics contact and matter fields to their CARET Legal counterparts. Attorney assignments, practice area codes, and custom matter fields all transfer at conversion. Careful mapping during setup prevents blank or misrouted fields from reaching your billing and case management teams.

Partner Implementation Blueprint

Estimated timeline: 2 to 4 weeks

  1. 1

    Align CARET Legal practice areas and matter types with your Lawmatics pipeline stages — mismatches here cause matters to land in the wrong category or fail to sync entirely.

  2. 2

    Map Lawmatics user accounts to CARET Legal users, paying close attention to the In Charge Attorney, Billing Attorney, and Originating Attorney fields that drive CARET's billing and reporting.

  3. 3

    Build a contact-level and matter-level field mapping worksheet, flagging any CARET Legal required fields that must be populated before a matter can be opened.

  4. 4

    Run pilot conversions for each practice area your firm handles, verifying that matter type, attorney assignments, practice area, and all custom fields arrive correctly in CARET Legal.

  5. 5

    Document a resync and exception handling procedure so staff know how to update existing CARET Legal matters from Lawmatics without creating duplicates or overwriting manual edits.

QA Checklist

  • Converted matter appears in CARET Legal under the correct practice area, matter type, and assigned attorneys.
  • All mapped fields — including custom fields, contact details, and attorney assignments — transfer without truncation or misplacement.
  • Documents attached in Lawmatics are accessible in the CARET Legal matter file with correct filenames and formats.
  • Intake notes sync into CARET Legal with timestamps preserved, and resync updates existing records rather than creating duplicates.

Common Handoff Risks

  • Misaligned practice areas between Lawmatics and CARET Legal can route matters to the wrong category, breaking billing workflows and reporting from day one.
  • Failing to map the Billing Attorney and Originating Attorney fields means CARET Legal matters open without the attorney assignments needed for time tracking and fee allocation.
  • Converting matters before intake is complete — before conflict checks, fee agreements, or practice area confirmation — creates premature records in CARET Legal that require manual cleanup.

When This Integration Is the Right Fit

  • Litigation firm routing converted matters into CARET Legal with billing attorney, originating attorney, and practice area pre-assigned so time entries can start immediately.
  • Estate planning practice syncing client questionnaire responses and signed engagement letters from Lawmatics intake directly into CARET Legal matter files at conversion.
  • Multi-practice firm using automation triggers to convert matters after payment confirmation, ensuring each practice area's matters land in CARET Legal with the correct matter type and responsible attorney.
  • Insurance defense firm leveraging resync to push updated carrier information, claim numbers, and opposing counsel details from Lawmatics into existing CARET Legal matters as new information comes in during early case development.

How This Fits into a Lawmatics Implementation Plan

A strong CARET Legal integration only works when field mapping, workflow ownership, QA, and team training are designed together. MHSB typically scopes this work as part of a Lawmatics audit, implementation project, or post-launch optimization engagement.

MHSB Integration Notes

MHSB Implementation Perspective

CARET Legal brings together case management, billing, and time tracking in a single platform, which means the data that arrives from Lawmatics at conversion needs to be accurate and complete from the start. A matter that lands in CARET Legal without the right billing attorney, practice area, or custom fields creates downstream problems that ripple through time entries, invoices, and reports. We configure this integration to match your firm’s specific CARET Legal setup — mapping attorney roles, aligning practice areas, and setting conversion triggers that fire when intake is actually finished, not a moment before.

Attorney Assignment and Billing Implications

CARET Legal’s attorney field structure is more granular than most case management systems. Every matter can have an In Charge Attorney, a Billing Attorney, and an Originating Attorney — and getting these right at conversion matters because they drive time tracking, fee splits, and origination credit. We map each of these from your Lawmatics user assignments during implementation so that when a matter converts, the billing team does not have to manually assign attorneys before time can be entered. For firms with eat-what-you-kill or lockstep compensation models, this mapping directly affects how revenue attribution works from the first billable hour.

Practice Area Alignment and Matter Routing

CARET Legal organizes matters by practice area and matter type, and these categories affect everything from default billing rates to reporting dashboards. If your Lawmatics pipeline uses different practice area names or groups cases differently than CARET Legal, matters will land in the wrong bucket at conversion. During implementation, we build a practice area crosswalk that translates your Lawmatics categories into the exact CARET Legal practice areas and matter types your firm uses. This is especially important for multi-practice firms where a single intake pipeline feeds matters into several different practice area queues.

Document, Note, and Resync Workflows

Enabling file and note sync means your intake artifacts — signed retainers, client questionnaires, ID copies, and intake call notes — transfer into CARET Legal at conversion without anyone uploading them manually. The resync capability adds ongoing value: as new information arrives during early case development (updated contact details, additional documents, revised matter notes), staff can push those changes from Lawmatics into the existing CARET Legal matter. The implementation decision is whether to enable all sync channels from the start or phase them in after core matter conversion is validated. For most firms, a phased approach reduces risk and gives the team time to adjust workflows before adding complexity.

Custom Field Mapping in Detail

CARET Legal supports custom fields at both the contact and matter level, and many firms use these fields for tracking data points that are specific to their practice — claim numbers, insurance policy IDs, court jurisdictions, or case referral sources. We build a complete field mapping worksheet during implementation that covers standard fields, attorney assignments, and every custom field your firm needs transferred. The goal is that when a matter converts, the CARET Legal record is ready for the case team to start working without opening Lawmatics to look up missing information.

Integration FAQ

Do Lawmatics practice areas need to match CARET Legal practice areas exactly?

They need to be mapped, not necessarily named identically. During implementation we align each Lawmatics practice area to its CARET Legal counterpart so conversions route correctly. If your naming conventions differ, the mapping handles the translation.

Can we assign different billing and originating attorneys during conversion?

Yes. Lawmatics attorney fields map independently to CARET's In Charge Attorney, Billing Attorney, and Originating Attorney fields. Each can pull from a different Lawmatics user assignment.

What happens if we resync a matter that someone has already edited in CARET Legal?

Resync pushes Lawmatics data into mapped fields on the existing CARET Legal matter. Fields that were manually edited in CARET Legal and are also mapped from Lawmatics will be overwritten. We identify which fields should be Lawmatics-controlled versus CARET-controlled during the mapping workshop.

Can we trigger conversion from an automation instead of having staff click the button?

Yes. Conversion can be added as a step in any Lawmatics automation. Most firms trigger it after e-signature completion or payment receipt so the handoff happens without manual intervention.

Can we phase in document and note sync separately from matter conversion?

Yes. We typically launch matter conversion and core field mapping first, then enable document and note sync in a second phase once the team has confirmed the baseline workflow is solid.

How does this integration handle firms with multiple offices or departments in CARET Legal?

CARET Legal's office and department structure can be addressed through field mapping. If your Lawmatics pipeline tracks office location or department, we map those values to the corresponding CARET Legal fields so matters are organized correctly from the start.

Implementation Packages

Choose Your CARET Legal Implementation Path

MHSB can execute this integration as a focused sprint, a production hardening engagement, or a full operating-system rollout.

CARET Legal Launch Sprint

Practice area alignment, attorney field mapping, conversion trigger setup, and pilot testing with your highest-volume matter types.

Ideal for: Firms connecting Lawmatics to CARET Legal for the first time and needing billing-ready matter handoffs.

Most Selected

CARET Legal Scale Hardening

Add document and note sync, expand to all practice areas, implement multi-office routing, and build resync SOPs.

Ideal for: Growing firms with multiple practice areas or offices that need complete intake-to-billing synchronization.

CARET Legal Operating System

Combine CARET Legal sync with Lawmatics automation, reporting standards, and billing workflow governance for full lifecycle control.

Ideal for: Firms standardizing matter creation, attorney assignment, and billing workflows across the firm.

Launch CARET Legal in Your Lawmatics Workflow

Get MHSB support to configure mapping, automations, and data quality checks for your integration rollout.

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