Reception, chatbots, and intake
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Blazeo

Push lead and client information from Blazeo into Lawmatics as a new matter. Transcripts of the initial conversation via Blazeo are also added as notes to a matter in Lawmatics.

Blazeo integration visual

What You Get With This Integration

  • Contacts newly created in Blazeo will automatically transfer to Lawmatics
  • View transcript of initial contact in a note on the matter

Integration Feature Details

Contact transfer

Blazeo syncs seamlessly with Lawmatics to push over any new leads from your webchats. While Blazeo handles your intake, your pipeline stays up to date in Lawmatics.

Record keeping

A transcript of the conversation between your lead and the Blazeo service will automatically save as a note to the matter's profile in Lawmatics. This offers you a record of communication with the lead.

MHSB Integration Notes

MHSB Implementation Perspective

MHSB configures and optimizes the Blazeo + Lawmatics workflow so your intake handoff, matter updates, and follow-up automations stay consistent as your firm scales.

Source-Aligned Overview

Push lead and client information from Blazeo into Lawmatics as a new matter. Transcripts of the initial conversation via Blazeo are also added as notes to a matter in Lawmatics.

Supplemental Guidance

By integrating Blazeo with Lawmatics, you can automatically capture and manage leads generated from your Blazeo chat interactions into your Lawmatics account. This integration streamlines the intake process, ensuring that every conversation is logged and potential clients are efficiently followed up with. This guide will provide you with step-by-step instructions for setting up the integration and making the most of Blazeo’s capabilities.

Setup Focus

Common setup path from supplemental documentation: Connecting Blazeo.

Launch Blazeo in Your Lawmatics Workflow

Get MHSB support to configure mapping, automations, and data quality checks for your integration rollout.

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