Reception, chatbots, and intake
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Back Office Betties

Let Back Office Betties complete Lawmatics intake forms over the phone with your new clients (or via web chat). With Back Office Betties and Lawmatics connected, you'll automatically see updates in your Lawmatics account: new contacts will be created and existing contacts will be updated after each call, complete with the post-call summary notes.

Back Office Betties integration visual

What You Get With This Integration

  • Generate new contacts in Lawmatics with Back Office Betties using Lawmatics intake forms
  • Integrate Lawmatics with Back Office Betties web chat
  • Schedule appointments directly in your Lawmatics calendar using virtual receptionist

Integration Feature Details

Contact transferring

Back Office Betties syncs seamlessly with Lawmatics to transfer over any new leads. While Back Office Betties handles your intake, your pipeline stays up to date in Lawmatics.

Appointment scheduling

Using Lawmatics booking links or booking requests from within a form, the Back Office Betties team can book a consultation or other meeting with your leads/clients, directly in your Lawmatics calendar.

MHSB Integration Notes

MHSB Implementation Perspective

MHSB configures and optimizes the Back Office Betties + Lawmatics workflow so your intake handoff, matter updates, and follow-up automations stay consistent as your firm scales.

Source-Aligned Overview

Let Back Office Betties complete Lawmatics intake forms over the phone with your new clients (or via web chat). With Back Office Betties and Lawmatics connected, you’ll automatically see updates in your Lawmatics account: new contacts will be created and existing contacts will be updated after each call, complete with the post-call summary notes.

Launch Back Office Betties in Your Lawmatics Workflow

Get MHSB support to configure mapping, automations, and data quality checks for your integration rollout.

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