Frequently Asked Questions

Lawmatics implementation is a process where we customize the Lawmatics software to fit seamlessly into your law firm’s existing workflow. This involves outlining your current processes, identifying areas for automation and optimization, and setting up the software to streamline your client intake and management. Once we have this built out, we can focus on how your firm would like to handle marketing and nurturing your potential clients so you can maximize the top of your funnel and move more qualified leads through your process.

The duration of the implementation process can vary depending on the complexity of your firm’s needs and the specifics of your workflow. Generally, it can take anywhere from a few weeks to a couple of months. We work efficiently to ensure a swift transition without disrupting your daily operations.

Absolutely! After over a year of supporting Lawmatics customers in support, we have learned a lot about the struggles firms have with training. We have solved that challenge for you by providing comprehensive and proprietary training tailored to your staff’s needs. This ensures that everyone is comfortable and proficient in using Lawmatics, enabling your team to leverage its full potential for your firm’s benefit.

Yes, Lawmatics offers integration capabilities with various other tools and systems commonly used in law firms. We will assess your current setup and ensure seamless integration for a unified workflow experience. We are also able to utilize additional tools like Zapier to help your firm link your Lawmatics account to other platforms and programs that can streamline your process.

Post-implementation, we offer a 3-month, 15 hours per month account management package to assist you in using the system effectively. This includes updates, troubleshooting, and any necessary adjustments to ensure the system meets your evolving needs. Often times, once firms begin using Lawmatics, they discover a world of possibility with the automated workflows. You can use this account management package to continue building new ideas that will delight your staff and clients.

Lawmatics streamlines client intake, automates communication, and organizes client information efficiently. This leads to quicker response times, fewer clients falling through the cracks, and a more personalized client experience, all of which significantly improve client satisfaction.

Yes, one of the strengths of Lawmatics is its flexibility. We can customize it to align perfectly with the unique aspects of your operations, whether it’s specific case management needs, unique client communication workflows, or any other specific requirements of your law firm.

The cost of implementing Lawmatics varies depending on the scope and complexity of your needs. We offer a personalized consultation to understand your requirements and provide a clear, transparent quote based on your specific needs.

Absolutely. We can start with a smaller “discovery” engagement to clarify your goals and define a project scope that aligns with your needs. Book your consultation today to get started.

One reason we like to start new clients off with an audit is that we usually discover a stream of projects – each with their own respective scopes. Our preference for a roadmap of smaller projects – each with varying, but reasonable scopes – allows us to deliver more impact, faster, and more predictably. So if we discover the need for another project along the way then we can add it to the roadmap, prioritize it against other projects in the backlog, and schedule it accordingly.

We’ll provide regular updates on progress, milestones, and any challenges via the Client Portal and recurring weekly or bi-weekly meetings.

You’ll have a dedicated point of contact for the project who will manage communication and ensure smooth delivery.